ABOUT US

OUR STORY

SAYWHEEL's main company is located in Taoyuan City, Taiwan, providing a complete retail experience, including electric scooter and e-bikes, parts and a dedicated service department,Branch located in the US (Wisconsin) offering a complete retail experience including scooter sales, parts and a dedicated service department.

Our Guarantee:

*Service Quality: SAYWHEEL provides professional and high-quality service, provides high-quality electric scooters, parts and accessories at reasonable prices, and comes with a 2-year warranty.For any failure, our team will chat with customers one-on-one by phone or online, and provide services to help customers solve problems. Even if the warranty period is exceeded, we can still provide close to cost prices for customers to obtain parts, and provide support through our professional technicians.We hope that every customer can get the best service quality.

*Free shipping on all new escooter/ebike purchases and any other order over $750. All scooter orders placed before 12:00 PM EST (noon) typically ship the same day from our warehouse in Las Vegas. All parts orders placed before 3pm EST will ship the same day from our warehouse in Madison, WI

*Product quality assurance: The quality of electric vehicles is very important. In addition to batteries, parts and even screws must undergo long-term testing. During the testing phase of SAYWHEEL, in addition to product testing in the factory, our team will also Conduct real tests on various road surfaces and road conditions, and publish the real test reports on the official website. The test items include (speed/torque/maximum load test/waterproof/endurance/shock absorber)

*Professional after-sales team technician support:
SAYWHEEL has professional technicians who have maintenance experience in product manufacturing, production, and assembly. Our maintenance channel constantly updates maintenance teaching, installation teaching, and even refitting teaching to maintain good communication and interaction with customers. We insist on making every customer have a satisfactory after-sales experience.

Contact us

📍Address:
515 marshview dr,Sun prairie, WI 53590

✉Customer support:
saywheel@gmail.com

✆CONTACT NUMBER:
+1 262 745 5321
+886 983983580 

If you have questions, we have answers!
Let us know what is on your mind or how we can help you with your past or future purchase!
Monday-Friday (8 a.m. to 5 p.m.)